Link Microtek Engineering

Date
	Name Of Customer Organisation
	Name Of Person Providing Feedback
	Email Address of person providing feedback
No	Question	Response ( 1 = Poor, 4 = Excellent)

1	Telephone response: Was your call answered quickly, competently, helpfully and politely?
2	How quickly did we respond to your enquiry? i.e. Provide a quotation, send information etc.
3	Did we answer any technical questions in a helpful and timely manner?
4	Have you visited our web site? If so, did it meet with your expectations?
5	Did the quality of the product meet expectations?
6	Did we accommodate any special requirements?
7	Would you recommend us to anyone?
8	Did we meet your expectations on price and delivery?
9	Was our acknowledgement received in a timely manner?
10	In terms of overall price, delivery & quality how would you compare us to other suppliers?

11	Please list any particular problem, criticism or area where we can improve our custome service